Shipments and returns

Your pack shipment

Packages are generally dispatched within 3 days after receipt of payment and are shipped via either The Courier Guy or SAPO with tracking. Whichever shipment choice you make, we will provide you with a tracking number to track your shipment.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

We also accept free returns and a 30 day money back guarantee if you are unsatisfied with your order.

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  • Basix Products  
    Basix + 50ml
    BASIX SKIN REPAIR CREAM + KIGELIA AFRICANA 

    Our original, #1 top selling Skin Repair Cream. Formulated to help repair symptoms associated with various skin conditions.

    Suited to: Normal, oily, combination and blemish prone skin.

    How your skin feels: Soothed, smooth and lightly hydrated.

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    Basix XM 50ml
    BASIX EXTRA MOISTURISER + MACADAMIA OIL

    Our most loved moisturiser! Is carefully designed and formulated to cover all areas of skin care and to target conditions with very dry and flaky skin.

    Suited to: Normal, dry, combination and blemish prone skin.

    How your skin feels: Soft, smooth, hydrated and nourished.

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    BASIX FOOT FOOD + PEPPERMINT OIL 50ML

    Our customer-favourite foot cream formulated to moisturise your feet while also improving circulation, soothing tired feet and eliminating cracked heels.

    Suited to: All skin types

    How your skin feels: Deeply hydrated, nourished and supple with a smooth finish.

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