Shipments and returns
Your pack shipment
Packages are generally dispatched within 3 days after receipt of payment and are shipped via either The Courier Guy or SAPO with tracking. Whichever shipment choice you make, we will provide you with a tracking number to track your shipment.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
We also accept free returns and a 30 day money back guarantee if you are unsatisfied with your order.