SHIPPING FEES
Nationwide courier delivery is charged at a flat rate of R79. Orders over R450 qualify for free delivery.
TRACKING
Once your order has been packed and dispatched, you will receive a tracking code so you can follow your delivery.
DELIVERY TIMES
Estimated delivery times after dispatch:
- Cape Town: 2–3 working days
- Johannesburg and other main centres: 1–2 working days
- Outlying areas: Up to 5 working days
Delivery times are estimates and may vary depending on the courier and delivery location.
RETURNS
Basix Skin Care stands behind the quality of its products. If for any reason you are not happy with your purchase, you may contact us within 30 days of receiving your order to request a return.
Once your return has been approved, Basix Skin Care will arrange collection free of charge, and you will receive a full refund for the returned product or products.
There are no return shipping charges or restocking fees.